Terms of service

This website is operated by Tymon Healthcare Pvt. Ltd. Throughout the site, the terms "we", "us", and "our" refer to Tymon Healthcare Pvt. Ltd. trading as Netrabindu. These Terms of Service govern your use of the Netrabindu website and your purchase of any products (including Tymon Netra Cool eye drops) through it. By accessing this site or placing an order, you agree to be bound by these terms.

1. Use of This Site

You may use this site to browse and purchase products for personal, non-commercial use. By using this site, you represent that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree not to misuse the site, interfere with its operation, or attempt to access it by any means other than the interface we provide.

2. Products & Descriptions

We describe our Ayurvedic eye care products, including ingredients and intended use, as accurately as possible. Our products are not intended to diagnose, treat, cure, or prevent any disease, and are not a substitute for professional medical advice. If you have a pre-existing eye condition or are pregnant or nursing, please consult a doctor before use.

3. Pricing & Offers

All prices are listed in Indian Rupees (INR) and are subject to change without notice. Where a Buy 1 Get 1 Free offer is advertised, it is automatically reflected in the listed price of the applicable product — no coupon code is required unless stated otherwise.

4. Orders & Payment

By placing an order, you confirm that the shipping and contact details you provide are accurate. We accept prepaid payments and Cash on Delivery (COD) where available. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability, in which case any payment already made will be refunded in full.

5. Shipping

We offer free shipping across India. Please see our Shipping Policy for dispatch timelines and delivery estimates.

6. Returns & Refunds

Returns, exchanges, and refunds are handled according to our Refund Policy.

7. Intellectual Property

All content on this site, including text, graphics, logos, and product photography, is the property of Tymon Healthcare Pvt. Ltd. or its licensors and may not be reproduced or used without our written permission. The product name "Netra Cool" is a trademark of Tymon Healthcare Pvt. Ltd.

8. Privacy Policy

Your submission of personal information through the store (such as shipping details and contact information) is governed by our Privacy Policy. By using this site, you consent to our collection and use of your data as outlined in that policy.

9. Limitation of Liability

To the fullest extent permitted by law, Tymon Healthcare Pvt. Ltd. is not liable for any indirect, incidental, or consequential damages arising from your use of this site or our products. Nothing in these terms limits any right you have as a consumer under applicable Indian law.

10. Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Ludhiana, Punjab.

11. Changes to These Terms

We may update these Terms of Service from time to time. Changes take effect once posted on this page, and continued use of the site after changes are posted constitutes acceptance of the updated terms.

12. Contact

Questions about these terms can be sent to us via our Contact page.